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Home > Lawyer's Risk Management Services > 24-Hour Claim Reporting Hotline
 
 






This hotline is a simple and efficient way to report malpractice claims - and it's available to all customers insured under our Lawyer's Professional Liability Program through Zurich North America.

Staffed by qualified and experienced Claim Service Professionals, the hotline is available 24 hours a day, seven days a week. There's no need to mail or fax the first notice of claim. Just make one simple toll-free call.

Once you determine the claim (or potential claim) should be reported, utilizing this hotline expedites the claim process which, in turn, may significantly reduce your claim costs.

Here's How It Works:

1.  To report a claim (or potential claim), call 800-987-3373.

2.  The Claims Service Professional answering your call will:
  • Obtain details on your firm's policy with Zurich;
  • Request key information from you about the possible claim or incident;
  • Complete the first notice of claim for electronic transfer to Zurich's Claims Department;
  • Provide you with confirmation and claim numbers.

3.  Your telephone notice of claim (or potential claim) will be electronically transferred to Zurich's Claims Department within 24 hours. A member of Zurich's Claims Team will then contact you within one business day to discuss the next steps.

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What constitutes a claim?
  • A demand for money.
  • A demand for services.
  • Filing of suit.
  • Counterclaim of malpractice.
  • Institution of arbitration proceedings or alternative dispute resolutions.

When facing a potential claim or actual claim - use this hassle-free service. Even if you don't have all the information needed for your claim - call.
It is wiser to report all circumstances immediately rather than risk a denial of coverage based upon late notice, prior knowledge or a material misrepresentation in your insurance application

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